(for more specific questions please contact us @sunkenparadiseapparel@gmail.com.)
Q: How long does it typically take for orders to ship?
A: Order's are shipped out every Tuesday and Friday. We are a small company so there may be occasional delays, but we will absolutely do our very best to get your order to you as soon as possible!
Q: Do you ship internationally?
A: Yes, we do ship internationally. However, please expect a slightly longer wait time for your orders.
Q: Is your packaging sustainable?
A: Yes! All of our packaging is sourced from GROUNDED which is a company focused on replacing plastics and creating a positive impact on ocean health.
Q: What is your return and exchange policy?
A: We have a 30-day return policy for all products unless specifically indicated otherwise, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sunkenparadiseapparel@gmail.com. Please note that returns will need to be sent to the following address: 5995 Pennsylvania 378, Suite A, Center Valley, PA 18034, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Q: What percentage of your profits will go to environmental non-profits?
A: Currently, we are donating 5% of all profits to a designated environmental non-profit organization.
